Support
Contact
Real human support, from the people who build the box.
Email us
The fastest way to reach us is email:
We reply to every message — usually much faster, and always within 48 hours.
What to include
- Which tool you were using (BabyFace, OldPhoto, or ResumeScan)
- Your browser and device (e.g. Safari on iPhone)
- For payment questions: your Paddle order ID or receipt email
Refunds
Purchases are covered by our 30-day money-back guarantee — email us and we'll take care of it within 5 business days.
A note on privacy
KitBot processes everything on your device, so we can't see your photos or resumes. If something went wrong, describing what you saw (or attaching a screenshot of the result) helps us help you much faster.